I would like to open a discussion about an obscene reality I experience everyday at work. Nevertheless, I will jump to a quick introduction about myself in general. I am Moroccan of origin. I live in Boston, Massachusetts, in the United States. Also, I am currently a student at Umass Boston.
I work in a creperie located in the heart of campus. It’s in a good neighborhood, very clean, very quiet, and has a student-enthusiastic atmosphere. I can’t complain enough about the infrastructure and design of the buildings and the sceneries and architecture design and style. It’s very beautiful. My boss owns two stores located next to each an other. One is a caffee de crepe and the other is a shawarma deli with authentic Moroccan dishes. I love working there except for some circumstances which i will explain further in this free-writting.
This is what ticks me off. Moroccans and Arabs! I will lay an outline to explain the outrage I face whenever I look upon the face of my brothers and sisters of origin ordering food from us. As soon as “akhina” - a term we use specially for Moroccans and Arab customers- enters the store, my coworker and I give each other dull faces because we are about to experience hell in the kitchen. This is what an ordinary Moroccan person would do. The person would come in smiling and greeting us but with a hint of a rush, they always are in a rush, and would skip the reading process of the menu. Akhina would automatically ask us to make him “something”. Puzzled, as we don’t know what the fuck he means by “something”, we have to explain the menu and every of its components to him. We pretty much have a selective menu so it takes a good 5-10 minute per person to order. Imagine when we have a busy rush hour. It’s just a waste of time.
Second of all after reading the menu to our dear customer like telling a bedtime story to a kid with sugar overdose, the Moroccan would then create his own dish. Mixing from here and there, akhina doesn’t like what’s on the menu, he wants to fabricate a meal fantasy. Akhina becomes creative. That leaves us under more pressure since most customers, secluding our favorites, normally just order by what the board. Anyway, after ordering, we are constantly under the eye of akhina as he has to see how we make a fucking sandwish. Sometimes, he has the audacity to re-design by substituting or adding more ingredients as soon as it is in the plate and ready to be consumed.
Ma3linach! As long as I know what they want I can pretty much do it even though they create delays and over drawn us with tickets that should’ve been made on time. So the process of just the fact of akhina ordering what he desires, before cooking, of course while cutting the line with his sneaky craftiness, takes a good 10-15 minutes which I can’t afford.
The food is ready and being served to our special guest, he looks upon it before eating it and desires extra stuff. There is always this constant interruption for the Moroccan or Arabs who come in to eat, wanting always extra stuff and sometimes other dishes to take out it’s a pain the ass basically.
After akhina is done, we have to escort him to the restroom of course because he can’t READ the sign where it says RESTROOOOM. So finally comes the part of paying up. It’s my favorite part. I love the look on their faces, confused when the check is high and they can’t believe that they have to pay as much. I, once again, have to tutor them and go through all what they had in the course. Some ask to talk to the manager for a chance to get a discount and some of them pay angrily with teary eyes. Literally. You could see those bright wide eyes and looks as they enter shapeshifting into watery eyes with a sad confused face as they leave. And they leave without tipping!! They rarely do. OH MY GOD!
Sometimes I experience the fatigue of a whole day shift while serving just a party of few Arabs or Moroccans. Seriously. Some of them bring a shit load of god forsaken kids with them because they don’t want to hire a babysitter but I HAVE TO DO THE BABYSITTING FOR THEM. Their kids are very rude and trash the whole goddamn place leaving me with the same dilemmas and the stone age tipping. They don’t know that the minimum tipping for large parties is 15% of your check. I m lucky enough if i get a 5%. Just lucky!
These people do not know how to go out and have dinner or lunch somewhere. Just because I am Moroccan and you are Moroccan it doesn’t make us Best Friends For Life. No sir I will not hook you up with extra meat, or extra bread unless your business is worth it. In my dictionary extra item means extra money. No discussion whatsoever. And remember, if you keep bugging the line cook about how to make your food, well you won’t get it the way you wanted it.
Anyway, I just wanted to share my story with the world. Wherever I worked it’s always bad Moroccans and Arabs. Very uneducated creatures with low respect and a lot of expectations. ALOT! These people don’t have the privilege to go out and have a meal. They should sit their back hill ass at home eat whatever is there to eat and keep nagging about the bills. But as I work I am strict with these dumbasses and try to teach them how to order and how to eat without messing a table like a 2 years old etc…
This saddens me although I am not necessarily stating that all Arabs and Moroccans are not legit. Of course not. Some are elegant in style, polite and focused. Some are smart and know how to deal with people to avoid hassle. But there is just a very few of the
This is a list of do’s and do nots for akhina:
Do not cut the line to be served first, I will serve you last.
Do read the menu. Do ask everything ahead and I will manage to accommodate the timing of your main dish with your desert and drinks.
Do not talk to me about your personal day when I am serving 10 other people.
Do eat with order and please don’t feed the floor and your clothes.
Do not come behind the register counter or i will kill you.
Do not go down the basement as you wish whenever you want to pray just because you are my bosse’s best pal. If my boss ain’t around, you will be sent back!
Do look for the restroom sign before asking.
Do not bring your children to the restaurant. Hire a babysitter. If you cant hire one, THEN EDUCATE YOUR FUCKING KIDS
Do not ask me for free food.
Do not ask me for discounts.
Thank you for reading. hope my experience will entertain the readers